Further strengthening of the OCCP, Trade Inspection, consumer organisations, ombudsmen and conciliation courts in their efforts to effectively enforce consumer protection law.

• Strengthening professional competencies of consumer protection executives (OCCP, Trade Inspection and Ombudsman) and personnel of consumer associations.
• Strengthening the conciliation courts’ arbiters’ professional skills.
• Enhancing the involvement and the contribution of consumer associations to consumer protection system.
• Providing reliable market surveillance and product safety data and information.
• Increasing the level of consumers’ and businesses’ awareness of their rights and responsibilities, promoting consumer interests and rights.